Hi Re-Na, Thursday, September 25, 2008, 11:44:50 PM, you wrote: GRH> http://tv.msn.com/tv/rr/admin.aspx#{%22viewId%22%3A%22setup_intro%22} GRH> But when I click to install it to: Save the file to your desktop. Then, RIGHT-click on the file and select "Run as Administrator". See if that helps. -- Scott. -- -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at http://www.freelists.org/cgi-bin/lsg2.cgi List archives at http://www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.