Hi Re-Na, Thursday, September 25, 2008, 11:44:50 PM, you wrote: GRH> I get an error message: "The system administrator has set GRH> policies to prevent this installation." Check to see if you have the same problem with other program installers that use Microsoft Installer. When was the last time that you installed something that used Microsoft Installer? -- Scott. -- -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at http://www.freelists.org/cgi-bin/lsg2.cgi List archives at http://www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.