[pchelpers] Re: Fw: Problem Shutting down


I've seen the same problem, where restart fails less often (if ever)
than shutdown, and it's a puzzle to me also.

MS has a shutdown KB article for Win98; perhaps there's one for WinXP
also.

--Scott.

-----Original Message-----
From: Billyus
Sent: Sunday, June 23, 2002 5:23 PM

Any one help my son with this problem, thank you.........Billy
----- Original Message -----



> Dad,
> The problem I'm having is when I shut down windows (XP). When I select

> the 'turn off' option, it logs me off OK, but then when when it comes 
> up with
the
> 'Windows is shutting down' about 70% of the time the machine just 
> hangs up
no
> matter how long I wait (the longest I've been ptint for is about 5
minutes).
> The othertimes it works fine and closes down, turns monitor off etc. 
> as expected. When it does fail to close down properly there does not 
> appear
to
> be any hard disk activity (at least the LED is not flashing). I have 
> not option but to force the power off with the power button on the 
> machine
case.
> Surprisingly this does not result in a Checkdisk running at start-up, 
> or having to boot up in safe mode, it's just annoying that it appears 
> a
little
> erratic. Another unusual thing is that when I use the restart option
instead
> of shutting down, I'd say it fails during the shut down a lot less 
> often,
say
> 20% of the time. Any Ideas?

Other related posts: