[pchelpers] Re: Download.Aware.Lop and safemode

Hi Jacqueline,

Thursday, October 16, 2003, 8:52:31 AM, you wrote:

JM> Hi: I am running windows 2000 pro sp4 -- first of all I want to remove
JM> Download.Aware.Lop  I went to Symantec followed the directions to remove it
JM> and  I did it is still there it's a browser attaches itself to the iexplorer
JM> that stays active until your next system restarts it is so difficult to get
JM> rid of --  I notice where address  I right click is  is the name ssprkeeooo
JM> is associated with it-  I unclicked that  and how do I get rid of it , so
JM> its not in there I know it is associated with Download.Aware.Lop a lot of
JM> shareware programs use it I was not aware that when you go their website it
JM> will install itself on your browser I am using IEXPLORER 6. SP1 ,I ran
JM> spybot, ad-aware also -- trial version of PestControl -- 

It took me a while to find "Download.Aware.Lop" -- you mis-spelled it,
should be "Download.Adware.Lop"

On the mouse (again), try using a generic serial or PS/2 mouse if you
currently use a USB mouse.

When you get the mouse working in safe mode, try the following:

First, disconnect your network cable or phone line.

Then, click on View->Toolbars, to see if it's listed and checked.  If
it's checked, uncheck it.

Next, try BHODemon, to see if it's listed and activated. If it's
activated, deactivate it.
http://www.definitivesolutions.com/bhodemon.htm

Also, click on Tools -> Internet Options -> General -> Delete Files.
While you're there, check your homepage to make sure it's set to what
you want. If not, change it or set it to "Use Blank" (don't use "Use
Default", since the default may have been changed). Then go to My
Computer, right-click on C:, select Properties, go to the General tab,
and click the Disk Cleanup button.

Restart the computer in safe mode and scan the computer with your AV
and spyware programs.

I couldn't find a reference to "ssprkeeooo"; is it spelled correctly?

--Scott.

Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig>
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