[pchelpers] Re: Download.Aware.Lop and safemode

The main shortcuts are ALT-S for start button, arrow keys to move around 
menus, Enter to select/open one, TAB to move to and highlight different 
menu options. Maybe the others can think of more.

Jacqueline MacWhirter wrote:

>Hi: I am running windows 2000 pro sp4 -- first of all I want to remove
>Download.Aware.Lop  I went to Symantec followed the directions to remove it
>and  I did it is still there it's a browser attaches itself to the iexplorer
>that stays active until your next system restarts it is so difficult to get
>rid of --  I notice where address  I right click is  is the name ssprkeeooo
>is associated with it-  I unclicked that  and how do I get rid of it , so
>its not in there I know it is associated with Download.Aware.Lop a lot of
>shareware programs use it I was not aware that when you go their website it
>will install itself on your browser I am using IEXPLORER 6. SP1 ,I ran
>spybot, ad-aware also -- trial version of PestControl -- 
>
>PS in safemode your mouse doesn't work-- could someone give me the keyboard
>shortcuts please- I had them all but I can't find them
>my email is jmacwhirter@xxxxxxxxx
>
> Thank you so much Jackie
>
>  
>

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