[pchelpers] Re: Computer dose not turn on

Trudy Alatorre wrote:
> Hi you all,
> a friend called me this morning and said his computer is not turning on when 
> he pressed the power button. However, he said there is something working, 
> because something is shining through in the back, it looks like a yellow 
> light of some kind is on.   Does anybody know  what the source of that light  
> is?  Does that mean  his  powersupply is working? 
> He also said he has problems with spyware lately, and he was wondering if a 
> hacker could have something to do with that problem.  
> His other computer is stuck in a loop to the Windows screen, and than it 
> reboots again. He said this one is not able to go in to safe mode or in to 
> the setup (guess he tried to boot up from a CD).  
>  I don't know enough on both computers to help him.  I checked online and a 
> few people have said  the power supply may be bad. But would that not mean 
> NOTHING would come on, not even that yellow light in the back of the computer?
> This issue is far over my head, and I hope that someone can help.
> Trudy  
>   
Your friend seems to be in a mess. There is a possibility that the 
supply is damaged, but it sounds more like the motherboard is damaged. 
At times they won't boot if there is an earth loop or electrical damage 
to the logic. To determine what it is, your friend needs to hook up a 
new/working power supply and see whether the system goes. If it does, 
swap supplies. If not, the motherboard will likely need replacing or 
upgrading. It could also be useful to find out if your friend has put 
this machine together, and if so, were anti static precautions used?

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