[pchelpers] Can you reply asap please?

Hello.
My father in law got a new Dell laptop.  He did not purchase antivirus 
software from Dell.  No 'free trial' antivirus software was offered.  
Apparently it has Norton software on it though.

Well, each time he turns on his pc he gets a popup from Norton about 
antivirus.  I don't know what it says, just that he is annoyed with the 
popups.  I had told him how to go to his start menu and uncheck it.  
Apparently this did not work as he wants me to call him and over the 
phone tell him how to get it to stop.

He called Dell today and was told it was $250.00 for 'software support' 
for them to 'walk him thru the steps'.

He's wanting me to call him now. 

Other than having him go to add/remove programs and remove Norton, is 
there anything else I should tell him???  <Please, Dell bashing.  He had 
other options but wanted to purchase a Dell.>

Thank you.

Re-Na


---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 0543-2, 10/27/2005
Tested on: 10/28/2005 5:50:33 PM
avast! - copyright (c) 1988-2005 ALWIL Software.
http://www.avast.com





-- 
-------list-services-below-----------
Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig>
Freelists login at http://www.freelists.org/cgi-bin/lsg2.cgi
List archives at http://www.freelists.org/archives/pchelpers
PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig
Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig
Good advice is like good paint- it only works if applied.

Other related posts: