[pchelpers] Re: CD Drives aren't working

John f and John D,
Many thanks for your responses - I will try your suggestions tonight...fi=
ngers
crossed.

>-- Original Message --
>From: john.ford1@xxxxxxx
>To: pchelpers@xxxxxxxxxxxxx
>Subject: [pchelpers] Re: CD Drives aren't working
>Date: Mon, 23 Sep 2002 16:10:59 +0000
>Reply-To: pchelpers@xxxxxxxxxxxxx
>
>
>I suggest the following,
>1.0 First shut off your computer (shut down properly).
>2.0 Open the case and disconnect the drives from the mother board this
is
>the 
>larger cable of the two on the drives.
>3.0 Delete the drives from your system via control panel.
>4.0 Re-boot your machine without the drives connected, then shut down an=
d
>power 
>off by shutting down.
>5.0 Reconnect the drives and let Windows find them. At this point have
the
>
>drivers available or let Windows select a driver for the moment this can=

>always 
>be changed later.
>See if this corrects the problem.
>
>John F
>> 
>> by the way - I have windows 98....
>> 
>> >-- Original Message --
>> >Date: Mon, 23 Sep 2002 15:18:36 +0100
>> >From: amandawardle@xxxxxxxxxxx
>> >Subject: [pchelpers] CD Drives aren't working
>> >To: pchelpers@xxxxxxxxxxxxx, pchelpers@xxxxxxxxxxxxx
>> >Reply-To: pchelpers@xxxxxxxxxxxxx
>> >
>> >
>> >
>> >Hi,
>> >My PC has a CDRW / DVD Samsung combo drive and also a CD drive. A wee=
k
>> ag=3D3D
>> >o
>> >the combo drive stopped working (it says d: not ready when I try and
rea=3D
>> d=3D3D
>> >
>> >disks) - I thought I might have had a virus as I had been on winmx do=
wnl=3D
>> o=3D3D
>> >ading
>> >music - and wasn't sure my Norton AV was working properly. I also see=
med=3D
>> 
>> >to have something called PTsnoop running in the background - which ha=
s
>> co=3D3D
>> >nflicting
>> >write ups on the internet. I have now re-installed NAV and installed
a
>> Sy=3D3D
>> >mantec
>> >firewall (please don't tell me they're bad?). I've managed to stop PT=
Sno=3D
>> o=3D3D
>> >p
>> >running. I reinstalled the combo driver from the Time support web sit=
e
>> (t=3D3D
>> >hough
>> >it was a generic CDRW driver.
>> >
>> >But - neither of my drives work now, both say they are not ready and
whe=3D
>> n=3D3D
>> >
>> >I look in devices, though there are no conflicts, only one drive is
ment=3D
>> i=3D3D
>> >oned.
>> >I can see them being recognised at boot up.
>> >
>> >Can anyone help - what more information do you need?
>> >
>> >Thanks!
>> >
>> >
>> 
>> 
>> 
>

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