[pchelpers] AVG/Thunderbird problems
- From: "Ekhart GEORGI (last name last)" <Ekhart.GEORGI@xxxxxxxxxxx>
- To: pchelpers@xxxxxxxxxxxxx
- Date: Fri, 31 Dec 2004 17:33:53 +0200
Hi Linz
Did you try turning off AVG's email scanner? (properties,
configure, don't check outgoing mail). That should only take a
few seconds.
If that lets you send with TB, the problem is in AVG's settings,
not in TB.
Are you sure you have the correct outgoing server settings? All
you probably have to do is look on your ISP's website or call
them (if they're not like most with lousy phone support). That
should only take a few minutes.
http://kb.mozillazine.org/index.phtml?title=Thunderbird_:_Issues_:_Cannot_Send_Mail#Outgoing_mail_settings
Verify the settings in Thunderbird exactly match what your ISP
provides -- No typos (e.g. "smpt"), extra spaces, punctuation
mistakes (e.g. no commas instead of periods) or capitalization
errors (e.g. lowercase instead of Caps).
Some service providers use non-standard ports (25 is standard).
If you're having problems, ask them which ports they support for
SMTP or outgoing e-mail.
If all else fails, you might have to follow the following AVG
instructions for manually making the AVG settings; that should
not take more than 10 minutes or so:
http://www.grisoft.cz/us/us_ts_wiz_mozilla.php
If you want to take the easy way out, you could try instead
installing Avast, the other free AV recommended on
http://kb.mozillazine.org/index.phtml?title=Thunderbird_:_FAQs_:_Anti-virus_Software#Compatible_antivirus_programs
I've also seen that some Thunderbird forum members speak well of
AntiVir, also free www.free-av.com
Ek
Judy & Lindsay Roberts wrote:
> Back to OE. Tb is still doing all the same things it has all
> day at just stopped another email from going out. What a waste
> of a day.......
>
> Linz
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