[pcductape] Re: diagnosing a problem

  • From: "Pam" <ltf01@xxxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Fri, 23 May 2003 21:25:55 -0500

i got to scandisk via dos and am running it right now.  it's about 1/3
through with noting found so far.  then I'll try your suggestion and I'll
holler back with the result.

Pam

>-----Original Message-----
>From: pcductape-bounce@xxxxxxxxxxxxx
>[mailto:pcductape-bounce@xxxxxxxxxxxxx]On Behalf Of Bob Noble
>Sent: Friday, May 23, 2003 9:13 PM
>To: pcductape@xxxxxxxxxxxxx
>Subject: [pcductape] Re: diagnosing a problem
>
>
>Hi Pam,
>To get to safe mode, try either f8 or the control key.
>But it has to be hit just when it says it is starting win98, if you miss,
>restart the computer with the switch and it will automatically put
>you in safe
>mode.  It does this when it fails to start win98, automatically.
>
>Again, see if you can find a win98 folder on the c: drive.
>If you can get into safe mode, run msconfig from the run command
>and try turning
>everything off in the startup group and see if it will boot.
>
>Bob Noble
>www.sonic.net/bnoble
>----- Original Message -----
>From: "Pam" <ltf01@xxxxxxxxxx>
>To: <pcductape@xxxxxxxxxxxxx>
>Sent: Friday, May 23, 2003 7:03 PM
>Subject: [pcductape] Re: diagnosing a problem
>
>
>| I found an old 98 boot disk i had and managed to work my way to
>C drive and
>| list the dir.  Being a Compaq I don't know the keystrokes to access Safe
>| Mode to see if it will boot from there.  I'm not knowledgeable in dos so,
>| though I know a few basic commands I don't know how to do troubleshooting
>| from the dos prompt.
>| As for recovery cd.... no.  She said it was "used" when they
>gave it to her
>| and they gave her no disks.  I have an old copy of win 98 here, but I am
>| afraid to try it because of the Compaq proprietary junk, plus I can't
>| determine if it is first or second edition.
>|
>| >-----Original Message-----
>| >From: pcductape-bounce@xxxxxxxxxxxxx
>| >[mailto:pcductape-bounce@xxxxxxxxxxxxx]On Behalf Of Bob Noble
>| >Sent: Friday, May 23, 2003 8:54 PM
>| >To: pcductape@xxxxxxxxxxxxx
>| >Subject: [pcductape] Re: diagnosing a problem
>| >
>| >
>| >Hi Pam,
>| >Ignore that other one, it got away from me. :O)
>| >
>| >Since it's not telling you it can't find something to boot from, I
>| >assume your
>| >hard drive is good and the win98 system is just messed up somehow.
>| >
>| >Of course this means that you need to load the operating system
>| >over the top of
>| >itself.
>| >
>| >Recovery cd? Or a win98 folder on the hard drive that has a setup
>| >file in it?
>| >
>| >You could start with a startup disk and see if you can see any
>| >folders on the
>| >hard drive, with dos.
>| >
>| >Bob Noble
>| >www.sonic.net/bnoble
>| >----- Original Message -----
>| >From: "Pam" <ltf01@xxxxxxxxxx>
>| >To: <pcductape@xxxxxxxxxxxxx>
>| >Sent: Friday, May 23, 2003 6:10 PM
>| >Subject: [pcductape] diagnosing a problem
>| >
>| >
>| >| Hi all,
>| >| A friend asked me to look at her computer, a Compaq, running
>Win98, and
>| >| that's all she knows about it and all that I can get to (screen
>| >wise).  She
>| >| said it wouldn't boot up.  I brought it home and what I see when
>| >I attempt
>| >| to boot is the orignal "Compaq" screen, and then the Win 98
>| >cloud screen.  I
>| >| can hear the hdd doing it's thing, the blue line at the bottom
>| >of the cloud
>| >| screen moves normally for a bit and then the machine freezes;
>| >the blue line
>| >| quits moving, the hdd sounds stop, the cloud screen never goes away.
>| >| She is computer illiterate except to work in email and MS
>Word.  Her kids
>| >| got it "used" for her for Christmas.  Any suggestions on what
>to check or
>| >| do?
>| >|
>| >| Pam
>| >|
>| >
>| >To unsubscribe from this list send an email to
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>| >
>|
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>
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