[pcductape] Re: diagnosing a problem

  • From: "Pam" <ltf01@xxxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Sat, 24 May 2003 09:15:10 -0500

Hi Eric,
Do you know how long McAfee runs for?  Reason I ask is because it seems I
recall they are 1 year subscriptions and she's only been on the internet
since christmas.  The computer and the internet were gifts from her kids.

Pam

>-----Original Message-----
>From: pcductape-bounce@xxxxxxxxxxxxx
>[mailto:pcductape-bounce@xxxxxxxxxxxxx]On Behalf Of Eric Skeen
>Sent: Saturday, May 24, 2003 2:43 AM
>To: pcductape@xxxxxxxxxxxxx
>Subject: [pcductape] Re: diagnosing a problem
>
>
>Pam,
>
>As Scott mentioned, the McAfee has most likely expired by now and it
>would seem definitely to not have been updated recently. Dump McAfee
>and install AVG (free) from here:  www.grisoft.com
>
>This is updated regularly (about 3 times a week and works well.
>
>Happy computing,
>
>That Guy In Africa...
>My Treetop: http://gds.co.za/northcom/
>********************************************
>ICQ#  39461303
>~ Greetings from Sunny South Africa ~
>********************************************
>
>-----Original Message-----
>From: pcductape-bounce@xxxxxxxxxxxxx
>[mailto:pcductape-bounce@xxxxxxxxxxxxx]On Behalf Of Pam
>Sent: Saturday, May 24, 2003 7:04 AM
>To: pcductape@xxxxxxxxxxxxx
>Subject: [pcductape] Re: diagnosing a problem
>
>
>Hi Scott,
>I went into msconfig and disabled it on start up and it booted
>sucessfully.
>As you surmised, I don't know if she has a disk to reinstall with and
>she's
>out of town for the weekend so I can't ask.  I did ask her when I
>picked it
>up if she had any restore disks or disks that came with the computer
>and she
>said she got no disks of any kind with it. So for that reason I
>hesitate to
>uninstall.
>I am currently in the process of doing an online scan on it, and
>probably
>will check for spyware while I have the opportunity.
>I remember now that she mentioned someone, probably her daughter, did
>something to her computer right before it went down, and I got the
>impression she was referring to AV update, even though she herself
>didnt'
>know that's what she was talking about.
>
>Next round of suggestions very welcome,
>
>Pam
>
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