Bob Noble www.sonic.net/bnoble ----- Original Message ----- From: "Pam" <ltf01@xxxxxxxxxx> To: <pcductape@xxxxxxxxxxxxx> Sent: Friday, May 23, 2003 6:10 PM Subject: [pcductape] diagnosing a problem | Hi all, | A friend asked me to look at her computer, a Compaq, running Win98, and | that's all she knows about it and all that I can get to (screen wise). She | said it wouldn't boot up. I brought it home and what I see when I attempt | to boot is the orignal "Compaq" screen, and then the Win 98 cloud screen. I | can hear the hdd doing it's thing, the blue line at the bottom of the cloud | screen moves normally for a bit and then the machine freezes; the blue line | quits moving, the hdd sounds stop, the cloud screen never goes away. | She is computer illiterate except to work in email and MS Word. Her kids | got it "used" for her for Christmas. Any suggestions on what to check or | do? | | Pam | To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.