[pcductape] Re: Shall I drop kick the printer?

  • From: Sandi <sanneumann@xxxxxxxxxxx>
  • To: pcductape@xxxxxxxxxxxxx
  • Date: Thu, 26 Jun 2003 04:13:45 -0400

It sounds like it's time for a call to Epson Tech support.  Is it still
under warrantee?

Sandi
----- Original Message -----
From: "Jan L. Hodges" <Siriuswriter@xxxxxxxxx>
To: <pcductape@xxxxxxxxxxxxx>
Sent: Wednesday, June 25, 2003 7:09 PM
Subject: [pcductape] Re: Shall I drop kick the printer?


| The background was printed although the color was off and faded, but no
| text, the actual thing I wanted printed, showed up on the page. At this
time
| I was still showing about 3/4 black and 1/4 color. After checking a few
| thing, such as turning to computer off, rebooting, turning the printer off
| then back on, I uninstalled and reinstalled the printer according to the
| instructions at the Epson site.
|
| I also replaced both ink cartridges with brand new one. The status monitor
| for the color shows it is full but the black says it is only half full
which
| means either the monitor is off or I received a defective cartridge.
|
| But nothing prints now not even the background items. By background I mean
| the option we have of either using the setting so it prints text only or
| will give background, color and all. It won't even print for the test the
| Epson Manual suggests.
|
| I also downloaded new drivers from the Epson site and installed them and
| that didn't work.
|
| Jan
|
|
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