[pcductape] Re: Norton aggravation

  • From: "B" <rkt@xxxxxxxxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Mon, 9 Feb 2004 09:08:10 -0600

Hi Jan....I am having nothing but trouble with Norton.  Haven't found any way 
to contact them and receive a response.

B
  ----- Original Message ----- 
  From: Jan L. Hodges 
  To: pcductape@xxxxxxxxxxxxx 
  Sent: Sunday, February 08, 2004 2:16 AM
  Subject: [pcductape] Norton aggravation


  I have been attempting to renew my subscription to Norton's Antivirus
  service but keep meeting with failure based upon a discrepancy in my
  address. The error message claims that the address I am submitting doesn't
  match the one listed with my credit card company. The problem seems
  insurmountable because of the extreme difficulty I am having trying to find
  anyone at Norton to contact.

  I am interested in feedback from this group about the following:

  1. Has anyone else had problems with Norton that prompted contact, and if
  so, who and how did you get help?

  2. I am considering dropping Norton if it is going to be such a problem to
  renew and expanding my use of Zone Alarm to include their new spam and email
  filtering options. Has anyone used these functions with ZA?

  Thanks,

  Jan



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