[pcductape] Re: Norton aggravation

  • From: "Debb" <lillearners@xxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Sun, 8 Feb 2004 02:33:49 -0600

Heres a customer service #
not toll free though
Contact Customer Service by phone: 1 (541) 335-7000.


----- Original Message ----- 
From: "Bob Noble" <bnoble@xxxxxxxxx>
To: <pcductape@xxxxxxxxxxxxx>
Sent: Sunday, February 08, 2004 2:20 AM
Subject: [pcductape] Re: Norton aggravation


> Hi Jan,
> I'm not a Norton user, but usually, when one wants to make contact, one
would go
> to support and look for a contact email address.
> Or one would look for a telephone number in this same place.
>
> Bob Noble
> www.sonic.net/bnoble
> ----- Original Message ----- 
> From: "Jan L. Hodges" <Siriuswriter@xxxxxxxxx>
> To: <pcductape@xxxxxxxxxxxxx>
> Sent: Sunday, February 08, 2004 12:16 AM
> Subject: [pcductape] Norton aggravation
>
>
> > I have been attempting to renew my subscription to Norton's Antivirus
> > service but keep meeting with failure based upon a discrepancy in my
> > address. The error message claims that the address I am submitting
doesn't
> > match the one listed with my credit card company. The problem seems
> > insurmountable because of the extreme difficulty I am having trying to
find
> > anyone at Norton to contact.
> >
> > I am interested in feedback from this group about the following:
> >
> > 1. Has anyone else had problems with Norton that prompted contact, and
if
> > so, who and how did you get help?
> >
> > 2. I am considering dropping Norton if it is going to be such a problem
to
> > renew and expanding my use of Zone Alarm to include their new spam and
email
> > filtering options. Has anyone used these functions with ZA?
> >
> > Thanks,
> >
> > Jan
> >
> >
>
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