[pcductape] Re: Internet Explorer will not open

  • From: "Carl" <ctm007@xxxxxxxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Wed, 26 Feb 2003 11:52:48 -0600

Hi Martha,

I sure wish I could.   :-)
My Internet Explorer no work.

Carl

  ----- Original Message ----- 
  From: Martha Bagwell 
  To: pcductape@xxxxxxxxxxxxx 
  Sent: Wednesday, February 26, 2003 11:37 AM
  Subject: [pcductape] Re: Internet Explorer will not open


  Go to http://housecall.trendmicro.com/ and run the free virus scanner, see if 
that helps.  If they identify a virus & can't clean it, make a note of the 
virus name & let us know what it is.

  Martha

  Martha's Web
  http://www.keyboardpower.com
    ----- Original Message ----- 
    From: Carl 
    To: pcductape@xxxxxxxxxxxxx 
    Sent: Tuesday, February 25, 2003 10:19 PM
    Subject: [pcductape] Re: Internet Explorer will not open


    Hi Martha,
    Hi Guys,

    Well I have a real problem.  My Windows xp, home edition will not restore 
itself.   I went back and attempted restore on 4 different dates and none would 
work.   I could only go back to January 25.    I looked again at the error 
report for the "tech details" and it shows 62 files were affected.

    I have some important tax records I cannot afford to lose.   Of course I 
will send copies to the other computer on this network (it is working ok), but 
I really would like to avoid a format.

    It looks like I need a virus program to run from dos.   

    Any suggestions?

    Carl



      ----- Original Message ----- 
      From: Martha Bagwell 
      To: pcductape@xxxxxxxxxxxxx 
      Sent: Tuesday, February 25, 2003 9:21 PM
      Subject: [pcductape] Re: Internet Explorer will not open


      Go to Start/Help and Support/Undo Changes to your computer with System 
Restore. 

      Martha

      Martha's Web
      http://www.keyboardpower.com
        ----- Original Message ----- 
        From: Carl 
        To: pcductape@xxxxxxxxxxxxx 
        Sent: Tuesday, February 25, 2003 9:14 PM
        Subject: [pcductape] Re: Internet Explorer will not open


        How?
        Can I do it from Run?
        My Explorer is not working.


        Carl

          ----- Original Message ----- 
          From: Martha Bagwell 
          To: pcductape@xxxxxxxxxxxxx 
          Sent: Tuesday, February 25, 2003 8:07 PM
          Subject: [pcductape] Re: Internet Explorer will not open


          If you are using Windows XP, try doing a System Restore on a date you 
know IE was working ok.

          Martha

          Martha's Web
          http://www.keyboardpower.com
            ----- Original Message ----- 
            From: Carl 
            To: pcductape@xxxxxxxxxxxxx 
            Sent: Tuesday, February 25, 2003 8:01 PM
            Subject: [pcductape] Re: Internet Explorer will not open


            Hey, when I installed Windows xp, did it make a backup copy of the 
setup files on my harddrive?

            I would go look but Explorer will not open.

            Carl

              ----- Original Message ----- 
              From: Carl 
              To: pcductape@xxxxxxxxxxxxx 
              Sent: Tuesday, February 25, 2003 7:51 PM
              Subject: [pcductape] Internet Explorer will not open


              Hi All,

              I found my computer with a headache this morning.   I tried to 
open Internet Explorer and it will not.   The error message is that 
iexplore.exe is corrupt.   I tried to open Windows Explorer and get the same 
error message.   My other programs seem to be working ok, for now.

              I tried run > sfc /scannow and the system asked me for my Windows 
XP cdrom and I cannot find it.   I still have my receipt but no cdrom.

              So, I copied iexplore.exe off a computer at work and then I tried 
using dos to copy to c:\program files\Internet explorer and I keep getting the 
error message shown below:
               
              Of course, I don't know if that would even work, copying a good 
iexplore.exe over the bad one.   I do have a good iexplore.exe on c:\ drive;   
what if I deleted the other one, would Windows pick up on the good one.

              Carl
              ctm007@xxxxxxxxxxxxxx

JPEG image

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