[pcductape] Re: Internet Explorer will not open

  • From: "Martha Bagwell" <mabagwell@xxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Wed, 26 Feb 2003 11:37:07 -0600

Go to http://housecall.trendmicro.com/ and run the free virus scanner, see if 
that helps.  If they identify a virus & can't clean it, make a note of the 
virus name & let us know what it is.

Martha

Martha's Web
http://www.keyboardpower.com
  ----- Original Message ----- 
  From: Carl 
  To: pcductape@xxxxxxxxxxxxx 
  Sent: Tuesday, February 25, 2003 10:19 PM
  Subject: [pcductape] Re: Internet Explorer will not open


  Hi Martha,
  Hi Guys,

  Well I have a real problem.  My Windows xp, home edition will not restore 
itself.   I went back and attempted restore on 4 different dates and none would 
work.   I could only go back to January 25.    I looked again at the error 
report for the "tech details" and it shows 62 files were affected.

  I have some important tax records I cannot afford to lose.   Of course I will 
send copies to the other computer on this network (it is working ok), but I 
really would like to avoid a format.

  It looks like I need a virus program to run from dos.   

  Any suggestions?

  Carl



    ----- Original Message ----- 
    From: Martha Bagwell 
    To: pcductape@xxxxxxxxxxxxx 
    Sent: Tuesday, February 25, 2003 9:21 PM
    Subject: [pcductape] Re: Internet Explorer will not open


    Go to Start/Help and Support/Undo Changes to your computer with System 
Restore. 

    Martha

    Martha's Web
    http://www.keyboardpower.com
      ----- Original Message ----- 
      From: Carl 
      To: pcductape@xxxxxxxxxxxxx 
      Sent: Tuesday, February 25, 2003 9:14 PM
      Subject: [pcductape] Re: Internet Explorer will not open


      How?
      Can I do it from Run?
      My Explorer is not working.


      Carl

        ----- Original Message ----- 
        From: Martha Bagwell 
        To: pcductape@xxxxxxxxxxxxx 
        Sent: Tuesday, February 25, 2003 8:07 PM
        Subject: [pcductape] Re: Internet Explorer will not open


        If you are using Windows XP, try doing a System Restore on a date you 
know IE was working ok.

        Martha

        Martha's Web
        http://www.keyboardpower.com
          ----- Original Message ----- 
          From: Carl 
          To: pcductape@xxxxxxxxxxxxx 
          Sent: Tuesday, February 25, 2003 8:01 PM
          Subject: [pcductape] Re: Internet Explorer will not open


          Hey, when I installed Windows xp, did it make a backup copy of the 
setup files on my harddrive?

          I would go look but Explorer will not open.

          Carl

            ----- Original Message ----- 
            From: Carl 
            To: pcductape@xxxxxxxxxxxxx 
            Sent: Tuesday, February 25, 2003 7:51 PM
            Subject: [pcductape] Internet Explorer will not open


            Hi All,

            I found my computer with a headache this morning.   I tried to open 
Internet Explorer and it will not.   The error message is that iexplore.exe is 
corrupt.   I tried to open Windows Explorer and get the same error message.   
My other programs seem to be working ok, for now.

            I tried run > sfc /scannow and the system asked me for my Windows 
XP cdrom and I cannot find it.   I still have my receipt but no cdrom.

            So, I copied iexplore.exe off a computer at work and then I tried 
using dos to copy to c:\program files\Internet explorer and I keep getting the 
error message shown below:
             
            Of course, I don't know if that would even work, copying a good 
iexplore.exe over the bad one.   I do have a good iexplore.exe on c:\ drive;   
what if I deleted the other one, would Windows pick up on the good one.

            Carl
            ctm007@xxxxxxxxxxxxxx

JPEG image

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