Hi Martha, Thanks for the information. I will have to give that a try! Lisa Yes, but he will lose any messages that he has. If he has messages that he wants to keep, do this: 1. Create the new identity 2. From the File menu, select Import. A screen will come up asking from where, select your version of Outlook Express. The next screen will show you the identity list. Select the identity you plan to delete. You can import everything. 3. Once the import is completed, go into the manage identites and delete the old one. hth Martha Martha's Web http://www.keyboardpower.com -----Original Message----- From: pcductape-bounce@xxxxxxxxxxxxx [mailto:pcductape-bounce@xxxxxxxxxxxxx]On Behalf Of Lisa Schnepf Sent: Monday, November 03, 2003 12:33 AM To: pcductape@xxxxxxxxxxxxx Subject: [pcductape] Hmmm... it works this way (Outlook Express) If I click on MY identity first, I can open OE. Then if I switch identities, I can get my husband into his mailbox. But if I click on him FIRST, it won't work at all and will freeze up. Someone mentioned the identities might be corrupted or something? Sounds like it. Any way to fix this? Can I delete his identity and then add it again? Lisa "The value of life can be measured by how many times your soul has been deeply stirred..." - Soichiro Honda To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.