[pcductape] Re: Advice Needed

  • From: "Emery, David" <demery@xxxxxxxxxxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Tue, 25 Feb 2003 10:27:31 -0500

What do you mean it was not configured like it was suppose to be?

-----Original Message-----
From: nick bates [mailto:allstate@xxxxxxx]
Sent: Tuesday, February 25, 2003 10:25 AM
To: pcductape@xxxxxxxxxxxxx
Subject: [pcductape] Re: Advice Needed


It was not configured as ordered. I would lik eto keep it if they would 
make it right but I can't get them to even answer my calls or emails. 
They keep sending me surveys to fill out. They don't read them or they 
would know what my problem is. In the past I called and within two days 
some one call to office  and fixed laptop. So I can only come to 
conclusion they could care less about me and my problem. Guess they are 
to big to worry about problems when its selling that makes the money.
Nick

Emery, David wrote:

>What is the problem on your Dell and what model is it? Have you checked all
>the screws on the bottom to make sure they are tight, they have a problem
of
>loosing up and creates wierd problems.
>
>-----Original Message-----
>From: nick bates [mailto:allstate@xxxxxxx]
>Sent: Tuesday, February 25, 2003 9:42 AM
>To: pcductape@xxxxxxxxxxxxx
>Subject: [pcductape] Re: Advice Needed
>
>
>I've owned a few laptops and Dell was at top of list but lately there 
>service is going downhill.. I've been trying since Jan 6th to get help 
>from them on a new laptop and can't get them to even answer. I'm using a 
>compac from  Sam's and it works great. Had it for two years.
>
>Battery life is usually about 85% what they tell you. My wife has been 
>using the 120 volt wall recharge unit for a year. Her battery won't take 
>a charge. Laptop workd good it is a dell.
>Nick
>
>
>
>
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