Re: oracle consulting sales calls when you open a support ticket?

Oracle Support offers many levels of support.

Advanced Customer Service, which is like consulting, is a part of Oracle 
Support.  

ACS does on-site work as well, it isn't technically Oracle Consulting.

http://www.oracle.com/support/advanced-customer-services/index.html


--- On Thu, 10/29/09, Rodd Holman <rodd.holman@xxxxxxxxx> wrote:

> From: Rodd Holman <rodd.holman@xxxxxxxxx>
> Subject: Re: oracle consulting sales calls when you open a support ticket?
> To: 
> Cc: oracle-l@xxxxxxxxxxxxx
> Date: Thursday, October 29, 2009, 9:53 AM
> If you use the same e-mail for otn
> and metalink, they have you now.  Oracle did an SSO
> account sync across the online accounts over the last two
> weeks.  It's part of the new MOS roll out. 
> Dba DBA wrote:
> > This wasn't for a download. I don't have my phone
> number or my real name in my OTN account. They called me off
> of my metalink account. At first I thought it was support
> following up.
> --
> http://www.freelists.org/webpage/oracle-l
> 
> 
> 


      
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