RE: on call support when your system breaks constantly
- From: Michael.Coll-Barth@xxxxxxxxxxxxxxxxxxx
- To: <oracledbaquestions@xxxxxxxxx>, <oracle-l@xxxxxxxxxxxxx>
- Date: Wed, 20 May 2009 15:26:43 -0400
> From: oracle-l-bounce@xxxxxxxxxxxxx
>
> I have had to carry a pager before and been on call. I have
> never been in a place where so many things break that you are
> up all night for a week and expected to come to work the next
> day. Users can do whatever they want in production so there
> are lock issues many times a day. Users can run whatever
> queries they want so you have long running sessions that need
> t be killed. The on call person has to monitor the
> application too. The applications(there are about 20 of them)
> have a crash 5-10 times/day and all night.
>
> anyone ever been in a place like this?
>
"Yeah, um, I'm going to need you to come in on Saturday."
The "pager/on call part", yes. The work all night, come into the office
the next, Hell no!
I had a manager try that one time. I just didn't go in. I sent him and
my group an email, telling them that I had been up all night and that I
was sleeping. The next day, he asked what happened, where was I. I
simply told him I that I do need to sleep. He did eventually get
promoted, but away from any systems or personnel.
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