Re: more MOS pain
- From: Kellyn Pedersen <kjped1313@xxxxxxxxx>
- To: a.piesk@xxxxxxx, andrew.kerber@xxxxxxxxx
- Date: Thu, 18 Nov 2010 12:01:17 -0800 (PST)
I know this is a headache, just calling MOS is a headache... but did you call
and escalate to the duty manager? That is the only way I get good service,
(insert here something about "squeaky wheel gets the grease..." :))
good luck!
Kellyn Pedersen
Sr. Database Administrator
http://www.linkedin.com/in/kellynpedersen
www.dbakevlar.com
________________________________
From: Andreas Piesk <a.piesk@xxxxxxx>
To: andrew.kerber@xxxxxxxxx
Cc: ORACLE-L???? <oracle-l@xxxxxxxxxxxxx>
Sent: Thu, November 18, 2010 12:54:26 PM
Subject: Re: more MOS pain
Andrew Kerber schrieb:
> Ok, this is extremely irritating. I opened an SR yesterday on
> installing GI PSU2 (patch 9655006). I was getting the error message
> below. I did a lot searching, and according to what I could find on MOS
> and the internet, I need to manually install the patch, instructions for
> which are available on note 1210964.1. This note is unpublished, so MOS
> has to give me access to the note. So far, it appears that MOS has yet
> to even read the SR, despite my follow up phone call today. So, can
> someone here send me the contents of that note? I did find a set of
> instructions for manual patch installation on a blog, but I generally
> prefer some confirmation before using that sort of information.
>
look for:
Applying GI PSU 9655006 fails with "The opatch Component check failed" (Doc ID
1169036.1)
regards,
-ap
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