RE: anyone having trouble contacting oracle support?

Ethan,

try as I might, I failed repeatedly to get a decent uncorrupted (or even
complete) downloads of Oracle Linux. I gave up on eDelivery and logged
an SR. "Please send me the DVDs for ..." They arrived two days later - a
box with the two requested DVDs and all the binary and source CDs as
well.

Shame they didn't include the rest of my order for the Oracle VM
software as well, which equally has repeatedly failed to download or
download in an uncorrupted state.

I have been able to download bigger files faster and without corruption
on the same system, so the problem certainly appears to be Oracle's.


Cheers,
Norman.

Norman Dunbar
Contract Senior Oracle DBA
CIS Engineering Services
Internal : 7 28 2051
External : 0113 231 2051


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