Dave > Ideally > they'd have access to V$TRANSACTION and V$SESSION to get basic > transaction information to track progress when it seems to be > running long, but I'm reluctant to start granting access to V$ views > on a production database. Which is the reason? The only security issue I see is that the support guys are able to see literals and, to some extents, bind variables that are in the SGA. But if they have access to the data as well, this doesn't increase, usually, the amount of information they can access... So, it would be interesting to know why you don't want to give access to those views. HTH Chris -- http://www.freelists.org/webpage/oracle-l