Re: Severity 01

If I want to escalate, I call the support.
That's the only reason why I have their phone number in memory.



Am 04.06.2010 um 20:41 schrieb Martin Bach:

Isn't there a new button in the flash interface allowing you to request an escalation? I have never tried it and if memory serves me right then it had to do with a new priority handling they introduced. Haven't tried yet, I avoid support where possible to avoid frustration.

Martin Bach

--
http://www.freelists.org/webpage/oracle-l


Other related posts: