RE: Oracle 911 Article

> You guys are going to enjoy this :-).
> 
> I just read a very interesting article that managed to insult 
> some of my
> favorite Oracle authors and the entire state of Alabama!

Hmm we have a script with a number of ctas statements in it

Where 'pope'='catholic'
Where 'manager name'='in'
Where 'niall'='big and clever' etc

I read the alabama comment in the same light. 

>  Now 
> I've heard Mr.
> Burleson speak before, and I must admit that I thought he was 
> a dynamic and
> entertaining speaker.  But do you really think that Oracle 
> Support has ever
> told anyone to call HIM to solve their performance problems 
> (his article
> makes this claim)?

I doubt that oracle support make specific partner recommendation in an iTAR 
though they might. On the other hand if you have purchased support from oracle 
because you have no-one experienced in house (though why you would then be 
running oracle is beyond me) I can imagine support saying something along the 
lines of , "well if you are uncomfortable with doing this you might hire either 
ourselves or a third party oracle specialist to do this work for you". The 
first consultancy site that is returned in a google search for "oracle expert" 
is www.dba-oracle.com 

In general I didn't like the tone of the article, but I do have to agree with 
jonathan that the article focusses on business problems and implications for 
clients, I like that. That said I find this approach hard to square with 
"Unlike academic and scientific Oracle DBAs who demand proofs and reproducible 
results before making an Oracle change". We can't be the only Oracle house that 
has a change management process that involves reproducing problems  on test and 
applying a fix to show that it works first can we? This is a business process 
and definitely not a result of the DBA insisting on proof before changes are 
applied. All good change management requires some evidence that the change will 
have the desired effect - doesn't it? 

Niall Litchfield
Oracle DBA
Audit Commission
+44 117 975 7805 






**********************************************************************
This email contains information intended for
the addressee only.  It may be confidential
and may be the subject of legal and/or
professional privilege.  Any dissemination,
distribution, copyright or use of this
communication without prior permission of
the sender is strictly prohibited.
**********************************************************************

----------------------------------------------------------------
Please see the official ORACLE-L FAQ: http://www.orafaq.com
----------------------------------------------------------------
To unsubscribe send email to:  oracle-l-request@xxxxxxxxxxxxx
put 'unsubscribe' in the subject line.
--
Archives are at http://www.freelists.org/archives/oracle-l/
FAQ is at http://www.freelists.org/help/fom-serve/cache/1.html
-----------------------------------------------------------------

Other related posts: