Re: OTN downloading problems
- From: Dba DBA <oracledbaquestions@xxxxxxxxx>
- To: ORACLE-L <oracle-l@xxxxxxxxxxxxx>
- Date: Thu, 21 Jan 2010 09:42:48 -0500
over the years I have had periodic problems downloading from oracle support.
sometimes i was able to download if i switch browsers (IE to firefox) and
sometimes, I need to get someone with a different computer to download
patches for me.
I have had alot of problems downloading on my current work PC (IE or
firefox, windows XP). I have to get someone else in the office to do the
download.
I have not been able to figure out why. someone with a similiarly built
computer sitting right next to me can download.
On Tue, Jan 19, 2010 at 9:41 AM, Bill Ferguson <wbfergus@xxxxxxxxx> wrote:
> Is anybody else having problems downloading from OTN?
>
> I haven't been able to since since Friday or Saturday.
>
> Every time I select a file to download, then it takes me to the id and
> password page, so I provide those (I even went through the extra step
> to redo my password), and it just cycles back asking me to provide
> them again. If I click the "contact us" link, then I simply get a
> message "An error occurred while processing the request. Try
> refreshing your browser. If the problem persists contact the site
> administrator", but no contact info for the site administrator.
>
> I've tried this on two different computers with the same results. Our
> organization did make some more global changes Friday to 'improve'
> security, and those have already caused me untold grief, so maybe
> that's what my current problems are?
>
> Thanks.
>
>
> --
> -- Bill Ferguson
> --
> //www.freelists.org/webpage/oracle-l
>
>
>
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