RE: Newbies welcome, or not?

I still remember the extremely well seasoned HP tech who issued an "rm =
-fr" from "/" while logged on as root on a production server with a =
database that was running in production at the time.  Wouldn't you know =
that the server did exactly what he asked it to do.!?

Dick Goulet
Senior Oracle DBA
Oracle Certified 8i DBA

-----Original Message-----
From: Michael Milligan [mailto:Michael.Milligan@xxxxxxxxxxx]
Sent: Monday, June 28, 2004 3:09 PM
To: 'oracle-l@xxxxxxxxxxxxx'
Subject: RE: Newbies welcome, or not?


Perfectly put. I agree completely.

-----Original Message-----
From: Jared.Still@xxxxxxxxxxx [mailto:Jared.Still@xxxxxxxxxxx]
Sent: Monday, June 28, 2004 12:21 PM
To: oracle-l@xxxxxxxxxxxxx
Subject: Newbies welcome, or not?


>=20
> ANYBODY who would type ANYTHING in as root WITHOUT knowing what it=20
> does EXACTALLY should not have root access, is not responsable=20
> enough to have root access and needs to WAKE UP and LEARN the "man"=20
command.
>=20
> good lord, people, what happened to personal responsibility and=20
> professionalism?
>=20
It would seem that many of us have forgotten that Scott Adams gets
fodder for Dilbert from real life.

As Mark Powell has pointed out, folks get thrown into the position of
DBA and/or Unix admin without much prior experience, and they don't
have much say in the matter, short of finding new employment.  That
is not always an option.  They may not yet have a good concept of how
unix works, and don't yet appreciate the power of root.=20

So, are we saying we should not answer newbie questions for folks that
don't have a clue, and yet they are required to fill the position?

Even pointing someone to the correct section of the documentation can
be extremely useful.  I started with Oracle 7.0.12.  The documentation
was quite a bit smaller than now, but it wasn't always clear which=20
doc I needed.

The docs are now 20k+ pages for all the Oracle online docs.  The index
and search capabilities are useful, but hardly infallible.  Is it too
much trouble for us to point someone in the right direction?

How about the less experienced listers? I often ignore simple questions,
knowing that this gives an opportunity for junior folks to participate
in the list, and help out those that have even less experience than
they do.

So, what's the consensus?=20

Should be welcome folks with little experience, or make it clear that
they should come back when they know what they're doing?

My vote is for trying to be helpful, even to those with annoyingly
simple questions.  If I don't care to answer, I leave it for someone =
else.


Jared


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