RE: Newbies welcome, or not?

From: "Orr, Steve" <sorr@xxxxxxxxxxxx>
To: <oracle-l@xxxxxxxxxxxxx>
Date: Mon, 28 Jun 2004 12:26:54 -0600
Very well said!

-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of
Jared.Still@xxxxxxxxxxx
Sent: Monday, June 28, 2004 12:21 PM
To: oracle-l@xxxxxxxxxxxxx
Subject: Newbies welcome, or not?


>=20
> ANYBODY who would type ANYTHING in as root WITHOUT knowing what it
> does EXACTALLY should not have root access, is not responsable=20
> enough to have root access and needs to WAKE UP and LEARN the "man"=20
command.
>=20
> good lord, people, what happened to personal responsibility and
> professionalism?
>=20
It would seem that many of us have forgotten that Scott Adams gets
fodder for Dilbert from real life.

As Mark Powell has pointed out, folks get thrown into the position of
DBA and/or Unix admin without much prior experience, and they don't have
much say in the matter, short of finding new employment.  That is not
always an option.  They may not yet have a good concept of how unix
works, and don't yet appreciate the power of root.=20

So, are we saying we should not answer newbie questions for folks that
don't have a clue, and yet they are required to fill the position?

Even pointing someone to the correct section of the documentation can be
extremely useful.  I started with Oracle 7.0.12.  The documentation was
quite a bit smaller than now, but it wasn't always clear which=20
doc I needed.

The docs are now 20k+ pages for all the Oracle online docs.  The index
and search capabilities are useful, but hardly infallible.  Is it too
much trouble for us to point someone in the right direction?

How about the less experienced listers? I often ignore simple questions,
knowing that this gives an opportunity for junior folks to participate
in the list, and help out those that have even less experience than they
do.

So, what's the consensus?=20

Should be welcome folks with little experience, or make it clear that
they should come back when they know what they're doing?

My vote is for trying to be helpful, even to those with annoyingly
simple questions.  If I don't care to answer, I leave it for someone
else.


Jared


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RE: Newbies welcome, or not?

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