I blogged my frustration earlier today - http://orawin.info/blog/2010/12/13/meaningless-support/ In it I did note that supporthtml.oracle.com seemed to still be working correctly, though I got a different error than you admittedly. What with that and the Chinese homepage (though not apparently for our chinese listers) Oracle isn't doing a great job of being the Information Company just now. On Mon, Dec 13, 2010 at 3:56 PM, Charles Schultz <sacrophyte@xxxxxxxxx>wrote: > Anyone have any insider information on why the "backend server" is not > interactable? > > -- > Charles Schultz > -- Niall Litchfield Oracle DBA http://www.orawin.info