For their mentality, you should check the comment reply to my comment on the last post of Chris's blog . They believe they are doing very good job. ------------------ -----Original Message----- From: Srinivas Chintamani <srinivas.chintamani@xxxxxxxxx> Date: Fri, 5 Feb 2010 04:31:51 To: <wbfergus@xxxxxxxxx> Cc: <martin.a.berger@xxxxxxxxx>; ORACLE-L<oracle-l@xxxxxxxxxxxxx> Subject: Re: MOS down again How do these guys get away with something so blatant - while charging pretty steep prices? -- Regards, Srinivas Chintamani On Thu, Feb 4, 2010 at 8:32 AM, Bill Ferguson <wbfergus@xxxxxxxxx> wrote: > Anybody upset with MOS can try to complian to Chris Warticki (Oracle > Sr. Customer Support Manager) through his blog at: > http://blogs.oracle.com/Support/ > > If your problem or complaint primarily with the interface, then you > can try the same approach with Richard Miller through his blog at: > http://blogs.oracle.com/supportportal/ > > Hope this helps. > > -- > -- Bill Ferguson > -- > //www.freelists.org/webpage/oracle-l > >