Re: Interconnect
- From: "Alex Gorbachev" <gorbyx@xxxxxxxxx>
- To: a.piesk@xxxxxxx
- Date: Sun, 11 Feb 2007 12:47:04 -0500
Oh... and doing that via duty manager would be more reliable. :)
You can explain that you are missing effective communication and would like
to improve Q/A turn over time.
On 2/11/07, Alex Gorbachev <gorbyx@xxxxxxxxx> wrote:
"I would like this SR to be assigned to the support engineer in my time
zone".
On 2/11/07, Andreas Piesk < a.piesk@xxxxxxx> wrote:
>
> Anand Rao schrieb:
> > also, you can ask for support to work on your SR during "your" working
>
> > hours if you are in the US of A. you can also request for the SR to be
> > worked upon in the US of A only and not in Elbonia (lovingly known as
> > Bangalore).
>
> how do you do that? how do you request not to route the SR to India?
> just by including a sentence like 'do not route to India' in the SR?
>
> regards,
> -ap
>
> --
> Andreas Piesk a.piesk@xxxxxxx
>
> --
> //www.freelists.org/webpage/oracle-l
>
>
>
--
Best regards,
Alex Gorbachev
The Pythian Group
Sr. Oracle DBA
http://www.pythian.com/blogs/author/alex/
http://blog.oracloid.com
--
Best regards,
Alex Gorbachev
The Pythian Group
Sr. Oracle DBA
http://www.pythian.com/blogs/author/alex/
http://blog.oracloid.com
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