RE: How to reproduce an ORA-7445?

Probably not much point at all because they're always going to ask for
it to be reproduced with tracing on and as a DBA that provides tech
support myself, I usually find myself in the same position.  It's often
very difficult if not impossible to troubleshoot a problem that can't be
reproduced and on top of that, there is the issue of triage - how much
time are you going to spend working on a problem that can't even be
reproduced when you've got 10 other fires to fight.  If it can't be
reproduced, then chances are it won't be a problem again anyway so your
time would be better spent elsewhere.  Of course, if it does end up
recurring, hopefully the next time you will have a better idea of what
to look for and compare with the first occurrence to see what the exact
conditions were that caused the problem - and each time you will
hopefully get closer to being able to reproduce it.

Regards,
Brandon


-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Jesse, Rich


So what's the point of filing an SR unless the problem is 100%
reproducible?  I'm not trying to be sarcastic, just pragmatic.


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