RE: How to reproduce an ORA-7445?
- From: "Allen, Brandon" <Brandon.Allen@xxxxxxxxxxx>
- To: <Rich.Jesse@xxxxxx>, <oracle-l@xxxxxxxxxxxxx>
- Date: Wed, 20 Dec 2006 10:08:23 -0700
Probably not much point at all because they're always going to ask for
it to be reproduced with tracing on and as a DBA that provides tech
support myself, I usually find myself in the same position. It's often
very difficult if not impossible to troubleshoot a problem that can't be
reproduced and on top of that, there is the issue of triage - how much
time are you going to spend working on a problem that can't even be
reproduced when you've got 10 other fires to fight. If it can't be
reproduced, then chances are it won't be a problem again anyway so your
time would be better spent elsewhere. Of course, if it does end up
recurring, hopefully the next time you will have a better idea of what
to look for and compare with the first occurrence to see what the exact
conditions were that caused the problem - and each time you will
hopefully get closer to being able to reproduce it.
Regards,
Brandon
-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Jesse, Rich
So what's the point of filing an SR unless the problem is 100%
reproducible? I'm not trying to be sarcastic, just pragmatic.
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