Not surprising you haven't heard from them. Support on GC is quite bad
(and I hope the Oracle employees lurking on this list let their management
know about this). I have had an open SR for ~ 2 weeks w/o much
communication from them. Hey are going to hear from me at renewal time.
------------------------------
*From:* oracle-l-bounce@xxxxxxxxxxxxx [mailto:
oracle-l-bounce@xxxxxxxxxxxxx] *On Behalf Of *Mercadante, Thomas F (LABOR)
*Sent:* Wednesday, September 27, 2006 6:09 AM
*To:* niall.litchfield@xxxxxxxxx; Christian Antognini
*Cc:* oracle-l
*Subject:* RE: Heads Up on Grid Control 10.2
Niall,
Do you have a resolution yet?
I'm trying to upgrade our grid installation to 10.2.0.2. The install
fails because a directory is missing (stage/prereq). It's been two days
since I told them that there is no directory and they have not gotten back
to me yet.
I sure am glad we're paying for support. About to go on tilt.
And yeah, I have one owner holding everything (9.2.0.4, 9.2.0.7, 10.2.0.2,
Agent and Grid). Grid seems to be working fine (well, some things do not
work). But it is running.
Tom
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*From:* oracle-l-bounce@xxxxxxxxxxxxx [mailto:
oracle-l-bounce@xxxxxxxxxxxxx] *On Behalf Of *Niall Litchfield
*Sent:* Wednesday, September 27, 2006 7:09 AM
*To:* Christian Antognini
*Cc:* oracle-l
*Subject:* Re: Heads Up on Grid Control 10.2
Chris
I've tried to install the ebusiness suite extensions and the install fails
- to be honest I think its to do with environment and not ownership per-se -
but never the less.
cheers
Niall
On 9/27/06, *Christian Antognini* <Christian.Antognini@xxxxxxxxxxxx>
wrote:
Niall
> 2. Although the documentation does not explicitly state this, it is
> necessary to create a new user that owns the $O_H created by the OMS
> install. Please indicate if this is the case in your environment.
Out of curiosity... What kind of problems do you have if it's not the
case? I ask because I already did/saw installation without a "dedicated"
user....
Thank you,
Chris
--
Niall Litchfield
Oracle DBA
http://www.orawin.info
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