RE: Flash-only MetaLink :-(
- From: "Mark W. Farnham" <mwf@xxxxxxxx>
- To: <vandreev@xxxxxxxxx>, "'Oracle-L Group'" <oracle-l@xxxxxxxxxxxxx>
- Date: Thu, 9 Jul 2009 10:25:45 -0400
Your time lost and trouble encountered are as well defined by flash only
metalink (also called my oracle support, as in I wish it weren't mine) as
they are by the advertising and marketing scrolls in oxymoronically named
Universal Installer.
Do some people find value in the pizzazz? I don't have any evidence that
they do, but I suppose someone might like it, and it does sometimes make it
hard to discern whether you are waiting for an slow retrieval response or
for some picture to paint.
Call me a luddite, but I want MY Oracle Support to focus on being easy to
navigate and quick with responses. Now I don't really have a technical
problem letting hackable flash onto my machines. I'm just disappointed I
have to open yet another area of mandatory patch updates through the
firewall. (I don't like active-x either, are you surprised?)
But in your case, and I'm sure many others, there is an actual impediment to
using support. That is not a rant, that is a troubling fact.
mwf
_____
From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx]
On Behalf Of Vladimir Andreev
Sent: Thursday, July 09, 2009 9:42 AM
To: Oracle-L Group
Subject: Flash-only MetaLink :-(
List,
Apologies for the rant, but am I the only one with a problem caused by
MetaLink's "retirement"?
It turns out My Oracle Support is not supported on (for example) HP-UX
B.11.11 (no Flash 9 for HP-UX), and that's what I have to use at work.
A strange decision by Oracle, to say the least. What's next - Knowledge Base
notes will only be available in Word format, maybe?
Regards,
Flado
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