Re: EM 12c - open alerts

I don't know if anyone answered this one yet....
With the introduction of incidents and the incident manager, alerting has 
changed a bit in EM12c from previous versions.  Many times DBA's were "bitten" 
by closed alerts that weren't actually corrected and due to this, the area of 
incident management was rewritten, (at least that is how it was explained to me 
by some valuable resources at Oracle when I asked... :))
Even though I'm not positive on what choices you are using to report on, my 
first recommendation would be opening each of the alerts,(incidents) in the 
incident manager and then click on Manage --> Suppress.  You can then choose to 
suppress the alert/incident for a specified amount of time or until they are 
closed.  This should exclude them from your report.
 
Kellyn Pot'Vin
Senior Technical Consultant
Enkitec
DBAKevlar.com
Director of Training Days 2013
Enkitec


~Tombez sept fois, se relever huit!


________________________________
 From: Gerry Miller <gerry@xxxxxxxxxxxxxxxxxxx>
To: oracle-l@xxxxxxxxxxxxx 
Sent: Wednesday, July 25, 2012 10:54 PM
Subject: EM 12c - open alerts
 
Hi

I have a report that I run on EM 12c to display alerts for the last 7 
days.  The resulting information includes "...the past alerts that are 
still open".  Can anyone tell me how to close these open alerts?  I can 
see the "Open Metric Event" but cannot find a way to close it.  
Alternatively, is there a way to exclude past alerts from the report?

Thanks

Gerry Miller
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