Stephen Following up yet again (you guys must be sick of me by now!) A question for you - why are you checking the value of $TZ for the user cyg_server? When I was looking at the doco again this morning, it specifically says (cut and paste): "Ensure that the time zones of the destination hosts have been set correctly. To verify the time zone of a destination host, log in to the OMS host, and run the following command: ssh -l <install_user> <destination_host_name> /bin/sh -c 'echo $TZ'" (Note: that closing double quote is not part of the command, just where I stopped copying from the doc) Note the key phrase I'm asking about is "<install_user>" - cyg_server is an internal user created by ssh for privilege delegation and not used for agent install, so testing against that user may be leading us completely down the wrong path anyway. Pete Pete Sharman Principal Product Manager Enterprise Manager Product Suite 33 Benson Crescent CALWELL ACT 2905 AUSTRALIA Phone: +61262924095 | | Fax: +61262925183 | | Mobile: +61414443449 "Controlling developers is like herding cats." Kevin Loney, Oracle DBA Handbook "Oh no, it's not, it's much harder than that!" Bruce Pihlamae, long term Oracle DBA -----Original Message----- From: Uzzell, Stephan [mailto:SUzzell@xxxxxxxxxx] Sent: Thursday, 19 July 2012 7:15 AM To: Peter Sharman; kellyn.potvin@xxxxxxxxx; oracle-l@xxxxxxxxxxxxx Subject: RE: EM 12c Agent Install - Windows Fair enough... Now what I need is a Cygwin / SSH expert :) Taking other machines out of the picture to simplify, it still doesn't retrieve the timezone via SSH.... weird suzzell@MADHGCAPP01 ~ $ ssh -l cyg_server MADHGCAPP01 /bin/sh -c 'echo $TZ' cyg_server@madhgcapp01's password: suzzell@MADHGCAPP01 ~ $ echo $TZ America/New_York Stephan Uzzell -----Original Message----- From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Sharman Sent: Wednesday, 18 July, 2012 16:58 To: Uzzell, Stephan; kellyn.potvin@xxxxxxxxx; oracle-l@xxxxxxxxxxxxx Subject: RE: EM 12c Agent Install - Windows I don't know enough about the installer to know if the timezone variable is a critical factor, but it is listed in table 8.1 of the basic installation guide as a prerequisite you must meet. I'd fix that first and see if there are still issues. Pete Pete Sharman Principal Product Manager Enterprise Manager Product Suite 33 Benson Crescent CALWELL ACT 2905 AUSTRALIA Phone: +61262924095 | | Fax: +61262925183 | | Mobile: +61414443449 "Controlling developers is like herding cats." Kevin Loney, Oracle DBA Handbook "Oh no, it's not, it's much harder than that!" Bruce Pihlamae, long term Oracle DBA -----Original Message----- From: Uzzell, Stephan [mailto:SUzzell@xxxxxxxxxx] Sent: Thursday, 19 July 2012 6:26 AM To: Peter Sharman; kellyn.potvin@xxxxxxxxx; oracle-l@xxxxxxxxxxxxx Subject: RE: EM 12c Agent Install - Windows Hi Pete, 1. The OMS server is Windows 2008 R2 x64, SP1. I've tried the agent push to two different target hosts, both Windows 2003 x64, SP2, one enterprise, one standard. 2. Cygwin is installed on both target hosts, and I validated SSH by pulling the date from the target: suzzell@MADHGCAPP01 ~ $ ssh -l cyg_server MANADDBTST01 'date' cyg_server@manaddbtst01's password: Wed Jul 18 16:17:02 EDT 2012 3. Yes, I'm using Setup --> Add Target --> Add Targets Manually --> Add Host Targets. I do believe I've granted all the necessary privileges to the cyg_server user at both the Windows and Cygwin levels. One prerequisite in the install doc that is not working for me - and I don't know how important this truly is - I cannot over SSH retrieve the value of the time zone: suzzell@MADHGCAPP01 ~ $ ssh -l cyg_server MANADDBTST01 /bin/sh -c 'echo $TZ' cyg_server@manaddbtst01's password: suzzell@MADHGCAPP01 ~ stephan Stephan Uzzell -----Original Message----- From: Peter Sharman [mailto:pete.sharman@xxxxxxxxxx] Sent: Wednesday, 18 July, 2012 15:48 To: kellyn.potvin@xxxxxxxxx; Uzzell, Stephan; oracle-l@xxxxxxxxxxxxx Subject: RE: EM 12c Agent Install - Windows I think Kellyn means ignoreSysprereqs which in fact is done automatically IIRC. Anyway, it's certainly listed as there in the error. Some details might help: 1. OMS/Agent OS and versions 2. Is Cygwin installed on the agent? 3. How are you pushing the agent out? Add Host ...? Pete Pete Sharman Principal Product Manager Enterprise Manager Product Suite 33 Benson Crescent CALWELL ACT 2905 AUSTRALIA Phone: +61262924095 | | Fax: +61262925183 | | Mobile: +61414443449 "Controlling developers is like herding cats." Kevin Loney, Oracle DBA Handbook "Oh no, it's not, it's much harder than that!" Bruce Pihlamae, long term Oracle DBA -- //www.freelists.org/webpage/oracle-l -- //www.freelists.org/webpage/oracle-l -- //www.freelists.org/webpage/oracle-l