Database hanging/crashing repeatedly

  • From: "Mandal, Ashoke" <ashoke.k.mandal@xxxxxxxxxxxxx>
  • To: "oracle-l-bounce@xxxxxxxxxxxxx" <oracle-l-bounce@xxxxxxxxxxxxx>
  • Date: Wed, 5 Oct 2011 23:39:10 -0500

One of our databases has been crashing in the same fashion repeatedly and 
sounds like the root cause is the same but not sure what exactly is causing it.

Suddenly the database starts hanging. No user can login and gets the error 
(ORA-03135: connection lost contact). When I try to login as sysdba it hangs 
and never gets connected to the database. Grid control monitoring receives the 
error (Failed to connect to database instance: ORA-03135: connection lost 
contact (DBD ERROR: OCISessionBegin). 

On each occasion of such hanging(crash) we had to reboot the server(database 
host). It happened on Sept 23, 2011 and then it happened on Oct 05, 2011 within 
two weeks.
When we bounced the database there were some WARNING in alert log. =>  WARNING: 
AQ_TM_PROCESSES is set to 0. System operation might be adversely affected.
Warning reported in the alert log before the hanging => WARNING: inbound 
connection timed out (ORA-3136)

Database version: 10.2.0.4
Server: Sun M3000 (SunOS 5.10 Generic_142900-13 sun4u sparc 
SUNW,SPARC-Enterprise)
Memory: 16GB

Any tips to investigate the root cause will be appreciated.

Thanks,
Ashoke


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