DFS Lock issue, RAC, ASM, and oracle bug reports

I am having problems with a DFS Lock wait. I am copying data from table to
another and no data is being copied (I can tell this by looking to see if
the segment size is increasing).
I so  found this.

http://forums.oracle.com/forums/thread.jspa?messageID=2231833

I then went to metalink and look up the bug. There is not much there. I did
not even see the recommendation to bounce one node in the cluster in the bug
report. I have seen this poster on several forums for a number of years. He
seems to know what he is doing.

where do you get the bug report info? To get details do I need to open a
TAR? I searched the bug database and though the bug exists, there is not
much there.

We just migrated to 10.2.0.4, using 7 RAC nodes, with ASM.

I plan to bounce the whole cluster including ASM, but this is not something
I can do during the day. Has anyone else seen this ?

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