Kevin I even offered the Remote connection so that they can see the issue but no reply. Let's wait for some more time else I will call the support number. Kevin Closson <kevinc@xxxxxxxxxxxxx> wrote: I've got a free pint at UKOUG for anyone that can prove Alex wouldn't be able to diagnose this CRS problem in about eleventeen seconds! I'm serious! I have seen so many TARs in Metalink where the analyst notes "I can't reproduce here, can't find a 4 node Linux cluster". As if every problem needs to be reproduced. As if every problem is reproducible. >>>-----Original Message----- >>>From: Alex Gorbachev [mailto:gorbyx@xxxxxxxxx] >>>Sent: Wednesday, November 08, 2006 11:27 AM >>>To: kevinc@xxxxxxxxxxxxx >>>Cc: oracle-l@xxxxxxxxxxxxx >>>Subject: Re: CSS daemon >>> >>>Come on Kevin! Give them some time - they will first request >>>all kind of useless logs that are not even updated, RDA and >>>end up with a suggestion to reinstall it or similar >>>"hardcore" advice. ;-) Unless you really get lucky with an >>>analyst you get. -- //www.freelists.org/webpage/oracle-l --------------------------------- Everyone is raving about the all-new Yahoo! Mail.