We're on 10.2.0.2, but we'll soon be rolling out a new customer on 10.2.0.4. In preparation for that, along with testing, we've been researching the bugs/patches for 10.2.0.4. Of the 70 or so bugs on x86_64 AMD, we identified 33 that appeared possibly relevant to our environment. Of those, I believe we're up to 7 now that we will definitely apply before rolling out 10.2.0.4. This doesn't contribute much to the conversation, I realize, but we are also eager to hear others' stories and we'll happily share ours. We're hoping that by getting out in front of the patches for 10.2.0.4, we'll have fewer stories to tell. Mark