Hi, you first have to disable the Knowledge-filter if you like to search the Knowledge Base. (right besides the search-box) Don't ask its there by default... Regards, Jan ________________________________ Von: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] Im Auftrag von Allen, Brandon Gesendet: Montag, 9. November 2009 19:20 An: lyallbarbour@xxxxxxxxxxxxxxx; oracle-l@xxxxxxxxxxxxx Betreff: RE: Metalink Fiasco Yes, just to summarize the current major issues I'm aware of: - Both the Flash and HTML versions are still hit-and-miss today - I'd say I've had about 50% success rate logging into both of them throughout the day. - The HTML-only version doesn't have any ability to search the Knowledge Base (at least not that I can find) - When I do get into the Flash version, it is only showing one of my several CSI (Customer Support Identifiers) with no ability to add the others so I can't access all my SRs Regards, Brandon From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of lyallbarbour@xxxxxxxxxxxxxxx ... but are people still having issues today? ________________________________ Privileged/Confidential Information may be contained in this message or attachments hereto. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of this company shall be understood as neither given nor endorsed by it.