I did so & I ran the FNDCPASS , then the log of request completed successfully & show that couldn't decrypt all users at applications including front-end users. ========================= Application Object Library: Version : 12.0.0 Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved. module: +---------------------------------------------------------------------------+ Current system time is 28-OCT-2010 03:48:27 +---------------------------------------------------------------------------+ Working... FNDCPASS was not able to decrypt password for user 'ANONYMOUS' during applsys password change. FNDCPASS was not able to decrypt password for user 'AUTOINSTALL' during applsys password change. FNDCPASS was not able to decrypt password for user 'CONCURRENT MANAGER' during applsys password change. FNDCPASS was not able to decrypt password for user 'FEEDER SYSTEM' during applsys password change. FNDCPASS was not able to decrypt password for user 'GUEST' during applsys password change. FNDCPASS was not able to decrypt password for user 'INITIAL SETUP' during applsys password change. FNDCPASS was not able to decrypt password for user 'SYSADMIN' during applsys password change. FNDCPASS was not able to decrypt password for user 'WIZARD' during applsys password change. FNDCPASS was not able to decrypt password for user 'IEXADMIN' during applsys password change. FNDCPASS was not able to decrypt password for user 'ASGADM' during applsys password change. FNDCPASS was not able to decrypt password for user 'MOBILEADM' during applsys password change. FNDCPASS was not able to decrypt password for user 'IBE_GUEST' during applsys password change. FNDCPASS was not able to decrypt password for user 'OP_SYSADMIN' during applsys password change. FNDCPASS was not able to decrypt password for user 'OP_CUST_CARE_ADMIN' during applsys password change. FNDCPASS was not able to decrypt password for user 'PORTAL30' during applsys password change. FNDCPASS was not able to decrypt password for user 'PORTAL30_SSO' during applsys password change. FNDCPASS was not able to decrypt password for user 'ASGUEST' during applsys password change. FNDCPASS was not able to decrypt password for user 'IBE_ADMIN' during applsys password change. FNDCPASS was not able to decrypt password for user 'IBEGUEST' during applsys password change. FNDCPASS was not able to decrypt password for user 'IRC_EXT_GUEST' during applsys password change. FNDCPASS was not able to decrypt password for user 'IRC_EMP_GUEST' during applsys password change. FNDCPASS was not able to decrypt password for user 'INDUSTRY DATA' during applsys password change. FNDCPASS was not able to decrypt password for user 'A.SEWEDY' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.1.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.2.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.3.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.4.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.5.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.6.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.7.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.8.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.9.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'AMIN' during applsys password change. FNDCPASS was not able to decrypt password for user 'NEW' during applsys password change. FNDCPASS was not able to decrypt password for user 'M.SAEED' during applsys password change. FNDCPASS was not able to decrypt password for user 'M1' during applsys password change. FNDCPASS was not able to decrypt password for user 'A.ALI' during applsys password change. FNDCPASS was not able to decrypt password for user 'XML_USER' during applsys password change. FNDCPASS was not able to decrypt password for user 'ORACLE12.0.0' during applsys password change. FNDCPASS was not able to decrypt password for user 'TIK.MORSY' during applsys password change. FNDCPASS was not able to decrypt password for user 'MO.AHMED' during applsys password change. FNDCPASS was not able to decrypt password for user 'A.ELAWY' during applsys password change. ....... ....... ....... +---------------------------------------------------------------------------+ Concurrent request completed successfully Current system time is 28-OCT-2010 03:48:28 +---------------------------------------------------------------------------+ [oracle@R12 scripts]$ Then I started all Apps services successfully But same error at Adadmin appear & Applications don't start. ====================================== AD Administration warning: Product Data File /u01/oracle/PROD/apps/apps_st/appl/admin/zfaprod.txt does not exist for product "zfa". This product is registered in the database but the above file does not exist in APPL_TOP. The product will be ignored without error. AD Administration warning: Product Data File /u01/oracle/PROD/apps/apps_st/appl/admin/zsaprod.txt does not exist for product "zsa". This product is registered in the database but the above file does not exist in APPL_TOP. The product will be ignored without error. AD Administration warning: Product Data File /u01/oracle/PROD/apps/apps_st/appl/admin/jtsprod.txt does not exist for product "jts". This product is registered in the database but the above file does not exist in APPL_TOP. The product will be ignored without error. Reading database to see what industry is currently installed. Reading FND_LANGUAGES to see what is currently installed. Currently, the following language is installed: Code Language Status ---- --------------------------------------- --------- US American English Base Your base language will be AMERICAN. Setting up module information. Reading database for information about the modules. Saving module information. Reading database for information about the products. AD Administration error: DCPW null for "APPLSYS" [0] AD Administration error: Failed getting PDI list for product 'fnd' AD Administration error: aipspv(): Error setting up PDI list for upgrade You should check the file /u01/oracle/PROD/apps/apps_st/appl/admin/PROD/log/adadmin.log for errors. [oracle@R12 appl]$ Also I verified the encryption of APPS & APPLSYS Accounts by that way. select ENCRYPTED_ORACLE_PASSWORD from FND_ORACLE_USERID where ORACLE_USERNAME IN ('APPS', 'APPLSYS'); & both have the same encrypted password select ENCRYPTED_ORACLE_PASSWORD from FND_ORACLE_USERID where ORACLE_USERNAME = ‘APPLSYSPUB’; Then shows another encrypted password which is equivalent to "PUB" password. I'm really so confused Please advice me. Thanks a lot --- On Thu, 10/28/10, James Morrow <morrow.james@xxxxxxxxx> wrote: From: James Morrow <morrow.james@xxxxxxxxx> Subject: Re: Ad Administration , Ad Patch don't work & Application don't open To: ora-apps-dba@xxxxxxxxxxxxx Cc: "Dave" <david.best@xxxxxxxxx>, oracle-l@xxxxxxxxxxxxx, oracle-tips@xxxxxxxxxxxxx Date: Thursday, October 28, 2010, 8:59 AM Mostafa -- I believe that Vasu was indicating that the "APPLSYS" user password was either locked or invalid. This would correlate to note 1158219.1. If the account is not locked, then I'd suggest re-running FNDCPASS and AutoConfig to change the "APPS" password again (since the APPS and APPLSYS accounts are "tied"). -- James ---------------------------------------------------------------------- James J. Morrow | Senior Oracle Applications DBA morrow.james <at> gmail <dot> com On Thu, Oct 28, 2010 at 7:49 AM, Mostafa Eletriby <m_etrib@xxxxxxxxx> wrote: Apps user is not locked. I connect normally by sql plus by password apps which is changed to be apps again. & Account is open & Database is started normally. Also All services are started normally & I ran auto config previously with same password apps & finished normally without errors. This is the error I have at sign-in page when I try to open applications. ====================== 500 Internal Server Error Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application log for details. Please advice me Thanks --- On Thu, 10/28/10, Dave <david.best@xxxxxxxxx> wrote: From: Dave <david.best@xxxxxxxxx> Subject: Re: Ad Administration , Ad Patch don't work & Application don't open To: m_etrib@xxxxxxxxx Date: Thursday, October 28, 2010, 8:37 AM Have you tried logging into the database via sqlplus to double check the apps password?