When you call ask for Kristi, or Chris Fotos, I am sure they can find out who should be handling your install. I have still received great service since the Merge. (Pun intended) From: Thomas.C.Monego@xxxxxxxxxxxxx To: optimal@xxxxxxxxxxxxx Date: Fri, 11 Nov 2011 13:34:45 -0500 Subject: [optimal] Re: OIS Most people from OIS are still there, looks like some of the reps weren’t kept on. All our tech support folks are still on board as is Brad Yates. I would call and just start asking questions, like who is the new rep for your area. Service has been OK since Merge took over. Tom From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of Ray Gardner Sent: Friday, November 11, 2011 11:40 AM To: optimal@xxxxxxxxxxxxx Subject: [optimal] OIS Did anyone else get the nice surprise that OIS no longer exists and is now Merge Healthcare. We had bought Symphony about two months ago and were awaiting installation and never herd back from OIS. To my surprise when I called and Merge was the name that answered. I called and asked to speak to our sales rep and he is no longer with the company. LOL I guess I have to wait and see when and where my 10 grand is. G. Ray Gardner, CRA, OCT-C, CDOS, COA, OSA Southwest Retina Specialists 7411 Wallace Blvd. Amarillo, Texas 79106 office (806)351-1870 fax (806)351-1690 cell (806)676-9793 email: raygardner99@xxxxxxxxx IMPORTANT NOTICE REGARDING THIS ELECTRONIC MESSAGE: This message is intended for the use of the person to whom it is addressed and may contain information that is privileged, confidential, and protected from disclosure under applicable law. If you are not the intended recipient, your use of this message for any purpose is strictly prohibited. If you have received this communication in error, please delete the message and notify the sender so that we may correct our records.
Attachment:
~WRD000.jpg
Description: JPEG image
