[opendtv] SURPRISING QUESTIONS RAISED AT RENO COMMUNITY DTV MEETING

  • From: dan.grimes@xxxxxxxx
  • To: opendtv@xxxxxxxxxxxxx
  • Date: Thu, 19 Jun 2008 10:36:07 -0700


   Thursday, June 19th, 2008

   The NEVADA Broadcaster

   THE OFFICIAL NEWSLETTER OF THE NEVADA BROADCASTERS ASSOCIATION

   SURPRISING QUESTIONS RAISED AT RENO COMMUNITY DTV MEETING

   As Nevada's television stations edge closer to the all important date of
   February 17, 2009, a surprising set of questions were raised at the
   second NBA sponsored DTV Community Meeting that was held last week in
   Reno.  The meeting was hosted at KRNV-TV on Friday afternoon, June 13,
   2008.

   There was a diversity of opinions being expressed during the 90-minute
   meeting, from an audience that included representation from all of the
   Reno television stations -- general managers, production staff, sales
   staff and broadcast engineers.  The station manager from KENV-TV in Elko
   was also present.

   Once again RC Willey was represented -- both with the store manager and
   his DTV sales executive.  The Reno store has already sponsored three
   public training sessions.  At their second meeting, 400 people attended.

   Representatives came from the City of Sparks, the Nevada Association of
   Counties, the Nevada State Cable and Telecommunications Association and
   Charter Cable.  Also in attendance were representatives from the Reno
   offices of Senator John Ensign and Congressman Dean Heller.

   One of the heaviest hitters in America’s upcoming DTV Conversion was
   present and served as the featured guest speaker -- Tony Wilhelm,
   Director, Consumer Education and Public Information, TV Converter Box
   Coupon Program, NTIA, US Department of Commerce.

   Three themes emerged during this meeting, and will be followed up at
   next Monday's scheduled second NBA sponsored DTV Community Meeting being
   held in Las Vegas:

   A CLEARER MESSAGE

   Despite the tremendous efforts of the National Association of
   Broadcasters, the clarity of the message being communicated on all of
   Nevada's television stations was questioned again and again.  "We need
   standard language from station to station."  "Simplify the message."
   "Explain the basics."  One person even complained that "as soon as the
   word "analog" is mentioned, you have lost half the audience on what you
   are trying to say."

   CONVERTER BOXES

   Among the questions discussed were the availability, reliability, and
   what / when to purchase the converter boxes.  As the discussion moved
   towards the translator situation -- critical throughout rural Nevada,
   there was a difference of opinion.  One of Reno's leading broadcast
   engineers advised that the rural public should "get their box and put
   them away."  But NTIA advised "the viewing public needs to order their
   coupons and purchase their converter box sooner, rather than later."

   CAPTURE THE EXCITEMENT

   Missing from all the ads -- which several general managers acknowledged
   the public is already growing tired of watching, is the sheer excitement
   of DTV, from the remarkable quality of the picture and sound, to the
   multi casting of programming.  "Do it now and you will get more
   channels!"  This message needs to be incorporated in future ads.

   The next Reno meeting will be scheduled during September and will be
   held at KOLO-TV.  KENV-TV has also requested that a community meeting be
   held in Elko.  The NBA is considering holding two meetings on one day --
   an afternoon session and an evening session; to be followed by a session
   totally in Spanish on the following day.

   SETTING THE STAGE FOR LAS VEGAS

   KVBC-TV is the site of next Monday afternoon's DTV Community Meeting.
   The June 23rd meeting will be held from 1:30 PM - 3:00 PM.  To ensure
   the success of the feedback that we need to hear, television general
   managers have been asked to not only attend the meeting, but to bring
   with them their key staff responsible for the transition.  Every station
   has also been encouraged to spread the word that this is a "community"
   meeting.

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