Internet no replacement for libraries opinion and Collaborative Live Reference Services

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Internet no replacement for libraries
COMPASS: POINTS OF VIEW FROM THE COMMUNITY
http://www.adn.com/opinion/story/5713572p-5646693c.html

By ART WEEKS

(Published: October 26, 2004)

The Internet needs a library. This simple statement seemingly contradicts 
the notion that the Internet has lessened our dependence upon the library. 
Some have even served the Internet up as an excuse for reducing public 
support of the library. The Internet, which has revolutionized the 
accessibility of information beyond our wildest dreams, has not diminished 
the need for libraries. The Internet may have changed the services a 
library must emphasize, but it has reaffirmed the library's role in our 
society.

The mission of Anchorage Municipal Libraries is "to bring the power of 
information, imagination, and inspiration to the people of our community." 
The Internet plays well into this mission, but it is only part of the 
process of knowledge. The Internet, at its best, is a vehicle for rapid 
retrieval of information. The search engines have made data gathering a 
self-service operation that provides not only the convenience of time but 
also the freedom to seek out information without the intervention of a 
third party.

The third party is, alas, the helpful librarian. While I wish to interject 
that the librarian's expertise with the Internet's resources can expedite 
an information inquiry by identifying authoritative Web sites, I will also 
accept the fact that self-service information has won widespread acceptance 
among young and old alike.

snip
--

Collaborative Live Reference Services By Bernie Sloan
http://www.lis.uiuc.edu/~b-sloan/collab.htm

and

As NISO's Question/Answer Transaction Protocol (QATP, known colloquially as
NetRef) is implemented by vendors and others supporting networked reference,
you may belong to the protocol-compliant consortial group of your choice
but, as required, send queries to protocol-compliate systems anywhere else.

QATP is currently a Draft Standard for Trial Use.  Please visit
http://www.niso.org/standards/dsftu.html for details; or read about NISO's
Committee AZ that developed QATP
http://www.niso.org/committees/committee_az.html; or take a look at the
technical details of the protocol http://www.loc.gov/standards/netref/; or
come to the VRD session "NetRef on Trial: Testing the QATP" on Monday,
November 8, at 3:30 p.m. in Cincinnati and chat with implementors
http://www.vrd2004.org/program_2004.pdf.

Implementation of the NetRef protocol will alieviate tradoffs regarding
networked reference collaboration similar to that mentioned above ...
although it's beyond NetRef to create a consolidated statewide service where
one may not yet exist.  Now, if enough folks implement the protocol
throughout the state, however, .... ;-)

Donna Dinberg
Member, NISO Committee AZ
    and
Systems Librarian/Analyst
Reference and Genealogy Division
Library and Archives Canada
Ottawa, Ontario, Canada
donna.dinberg@xxxxxxxxxxxxx


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