. . TECHNOLOGY : COMPUTERS : TELECOMMUNICATIONS : BUSINESS: COPORATIONS: NAMED CORPORATIONS: APPLE: Researchers: Jobs Departure Will Test Employee Loyalty at Apple . . Researchers: Jobs Departure Will Test Employee Loyalty at Apple By Dave Mosher August 26, 2011 | 2:22 pm | Categories: Brains and Behavior Wired Science http://www.wired.com/wiredscience/2011/08/psychology-of-apple/ . .Steve Jobs resignation as Apple CEO will spawn some soul-searching on Infinite Loop in the days and weeks ahead, as Apples 49,000 employees decide exactly where their loyalties lie, according to researchers who study the effects of leadership change on organizations.
.Employees are asking themselves, Was I working for Apple or for Steve? If the answer is Steve, they will wonder if Apple will be the same place without him, said Gary Ballinger of the University of Virginia, who studies how departing bosses affect employees and other components of a company.
.Though Jobs departure from Apple has been anticipated for years, and he will remain involved as chair of the companys board, the move will invariably sow some psychic tumult both with workers and consumers. Apple has a history of high job satisfaction among employees and a cultlike following among its users. How much of that depended on Jobs will become more clear as people in both groups adjust to his absence.
.No matter how good new CEO Tim Cook may be, or how prepared employees thought they were, theres still a sense of shock, that theyre starting over. And that will rattle employees who liked their boss, said Ballinger.
.Some employees who didnt like Jobs will see the transition as an opportunity to advance their ideas and interests with Cook, Ballinger said. But 97 percent of employees approved of Jobs, according to Glassdoor.com, a community website where employees can anonymously rate the companies and bosses they work for. The website says it has reviews for 120,000 companies in 100 countries.
.Weve collected more than 1,000 reviews from Apple employees. And from those reviews, Steve Jobs, weve found, is the third-highest-rated CEO on our website, Glassdoor co-founder Tim Besse said in a video. Employee morale is one of the key ways to keep talent around. So it will remain to be seen whether or not Tim Cook can kind of take the reigns and lead and inspire top talent the way that Steve Jobs has.
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