. COMPUTER : UNITED STATES: STATES: VIRGINIA: Virginia Governor Announces Review of Computer Outage Virginia Governor Announces Review of Computer Outage By BOB LEWIS RICHMOND, Va. Bloomberg Business Week <http://www.businessweek.com/ap/financialnews/D9I019VO0.htm>Government contracting giant Northrop Grumman Corp. will pay for an independent inquiry into a recent computer outage that kept people from getting drivers licenses and paying their taxes and delayed some welfare services.
McDonnell also announced Thursday that Department of Motor Vehicles offices will take the rare step of opening on Labor Day to accommodate the backlog of people unable to get their licenses since the outage hit Aug. 25.
The governor, clearly irked by the failure that hampered 26 of 89 state agencies, said he and the General Assembly's investigative arm, the Joint Legislative Audit and Review Commission, will choose who does the outside assessment.
"It was a failure of hardware, a board made by one of the subcontractors that has gone through literally tens of millions of hours of service at units around the country and has never had a failure. That's what they've told us," McDonnell told reporters Thursday afternoon. "But it failed."
"Any interruption of service like this is absolutely unacceptable," the governor said.
<snip>Much data the agencies use was corrupted during the crash. State, Northrop Grumman and other computer subcontractors are trying to restore the lost information.
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