[muglo] Re: problems with Rogers email

Hi Wendy,

I had similar problems Friday evening. I think it was on the Rogers  
side. The last time this happened was when Rogers insisted that we  
register our external mail accounts a few months ago.  I dutifully  
registered all my mail accounts when they requested it, and still had  
problems on Friday evening. Later in the evening the problem resolved  
itself, but it was annoying in the extreme because a client was  
waiting for the mail.

You are probably already only using smtp.broadband.rogers.com, so  
that was a red herring. What you may have been doing was trying to  
send a mac.com reply using the smtp.broadband.rogers.com, which, if  
you configured your mail account with Rogers to accept this, should  
never hiccup. Over the past week, it seems to be indeed hiccupping.

Although Rogers will say it is because of your mail account provider  
(mac.com or whatever) it is because their server is being very  
selective on what it wants to send. Just make sure all your external  
mail accounts are identified with Rogers. It's a drag, but necessary.

If it's just a Rogers temporary glitch, restarting the Mail program  
will clear out any existing problems with out mail waiting to be  
sent. That seemed to be the issue for me on Friday.

Best wishes,

Biti
On Oct 18, 2008, at 14:24:32, prepress2000@xxxxxxxxxx wrote:

> My outgoing email is not working very well. It just started this  
> past Thursday early afternoon, I noticed a list of emails sitting  
> in my Outbox using Mac's Mail (ver. 3.5) program. I can send emails  
> fine and some of my emails go out, but most of the time they do  
> not. I spent an hour on the phone with Rogers tech support and he  
> changed some of my settings in Mail, example removing all the  
> choice of servers list and only leaving smtp.broadband.rogers.com  
> and using custom port 587. I just don't understand that SOME of my  
> emails do go out and I think it is fixed, but then I will send  
> another and it sits in the Outbox waiting. Of course by the end of  
> the discussion with Rogers, it was Apple's fault and I was to get  
> in touch with them.
> It worked fine up to Thursday lunch. I did not add or upgrade  
> anything.
> I work on a Intel iMac with OS 10.5.5
> Any ideas? Anybody else having problems?
> Wendy Dench
>
> PS I sent this thru Yahoo mail
> ---
> MUGLO information at <http://www.freewebs.com/muglo>
> Manage list subscription options at <http://www.freelists.org/list/ 
> muglo>
>
>

---
MUGLO information at <http://www.freewebs.com/muglo>
Manage list subscription options at <http://www.freelists.org/list/muglo>


---
Received: with ECARTIS (v1.0.0; list muglo); Sun, 19 Oct 2008 10:25:44 -0400 
(EDT)
MUGLO information at <http://www.freewebs.com/muglo>
Manage list subscription options at <http://www.freelists.org/list/muglo>
X-ecartis-version: Ecartis v1.0.0
Sender: muglo-bounce@xxxxxxxxxxxxx
Errors-to: muglo-bounce@xxxxxxxxxxxxx
X-original-sender: dougsamu@xxxxxxxxxx
Precedence: normal
Reply-to: muglo@xxxxxxxxxxxxx
List-help: <mailto:ecartis@xxxxxxxxxxxxx?Subject=help>
List-unsubscribe: <muglo-request@xxxxxxxxxxxxx?Subject=unsubscribe>
List-software: Ecartis version 1.0.0
List-Id: muglo <muglo.freelists.org>
X-List-ID: muglo <muglo.freelists.org>
List-subscribe: <muglo-request@xxxxxxxxxxxxx?Subject=subscribe>
List-owner: <mailto:dougsamu@xxxxxxxxxx>
List-post: <mailto:muglo@xxxxxxxxxxxxx>
List-archive: <http://www.freelists.org/archives/muglo>
X-list: muglo

Other related posts: