[muglo] Re: problems with Rogers email

On 18-Oct-08, at 2:24 PM, prepress2000@xxxxxxxxxx wrote:

> I can send emails fine and some of my emails go out, but most of the  
> time they do not.

Have you tried sending anyone of the stuck ones individually? (This is  
the 'poke it with a stick' technique)

Alternately, if you have a gmail account set up in Mail, you can tell  
Mail to use the gMail server.

> I spent an hour on the phone with Rogers tech support and he changed  
> some of my settings in Mail, example removing all the choice of  
> servers list and only leaving smtp.broadband.rogers.com

He was trying to narrow the problem to what they might be able to  
solve. What he solved was that it isn't a server problem on their  
behalf.

>  Of course by the end of the discussion with Rogers, it was Apple's  
> fault and I was to get in touch with them.
> It worked fine up to Thursday lunch. I did not add or upgrade  
> anything.

This of course does not mean that it is Apple's fault, as I doubt  
Apple made any changes to your computer or software or  settings in  
the interim, and if the Mail account isn't using Apple s servers, then  
it can't be the fault of Apple - unless you upgraded *something*, and  
you say you didn't.

There may be some inadvertent fault with the mail message  
itself...like (I'm guessing) an error in the address?
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